Global Blue – Shop Tax Free

2.9
1.76K reviews
500K+
Downloads
Content rating
Everyone
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About this app

The SHOP TAX FREE app is free with everything you need to shop the world in the palm of your hand. You can now confidently find, shop and refund on your mobile.

The new SHOP TAX FREE app can help you:
• Track your tax refunds instantly see how much you’re saving
• Find your favourite brands and stores
• Quickly find minimum purchase amounts and the tax free shopping rules and information
• Save time, with autofill of tax free forms
• Find the most convenient refund locations in the city and the airport

Designed as the best-in-class tax free shopping companion, the app provides a seamless and personalised experience at every stage of your tax free shopping journey.
Built with the latest mapping technology, you can now easily find stores you love and explore top shopping destinations.
It comes complete with a comprehensive range of tools to help you actively manage all the steps in the tax refund process, including live tracking your refund and of course the SHOP TAX FREE Card.
The app is now available in English, Russian and Simplified Chinese.
Download the app today.

Features include:
• Advanced mapping and geo location technologies
• One touch enrolment through passport scanning
• One touch Tax Free Form tracker
• Live tracking and visibility of tax refunds and status
• In app alerts e.g. when your tax refund status changes, and welcome to a new country with the tax information
• In-built SHOP TAX FREE Card, which can be added to Apple Wallet
• Customs and Refund locations


Before downloading, please note that the SHOP TAX FREE app from Global Blue requires access to the certain services to provide the best customer experience:
• Location services: provide you information and directions to nearby locations of interest (e.g. customs desks, refund offices, merchants)
• Push notifications: inform you about nearby points of interest based
• Camera: scanning your passport during the registration and customs validation process and also for scanning tax free form barcodes
• Wi-Fi connection information: informing you about the availability of a secure Wi-Fi connection to perform mobile export validation where available
• To offer you the best experience when you travel in China, the app provides you with a Baidu map. Baidu collects, uses and shares certain information in accordance with its privacy policy: http://www.baidu.com/duty/yinsiquan.html

By downloading and using the app, you are deemed to have understood and consented to the above.
Updated on
Mar 7, 2024

Data safety

Safety starts with understanding how developers collect and share your data. Data privacy and security practices may vary based on your use, region, and age. The developer provided this information and may update it over time.
This app may share these data types with third parties
Location, Photos and videos and 2 others
This app may collect these data types
Location, Personal info and 5 others
Data is encrypted in transit
You can request that data be deleted

Ratings and reviews

3.0
1.71K reviews
nikolaus ong
November 5, 2023
Will delete app. Instructions aren't clear/ inaccurate. E.g sign up and login. I don't have an account and clicked sign up with an error response of wrong password when I haven't signed up before. I eventually got to see my list of refunds but no indication if any action is required. I tried to use the "add purchases" from an approved retailer. Clicked onto the "scan" function, it could scan but gave an error but not indicating what the error was. This was the case for a few of my receipts.
5 people found this review helpful
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Global Blue Marketing Services Ltd
December 4, 2023
Hi, I regret that you don't find this app helpful. However, if the Form is a manual Form or issued by a different VAT operator, we will not be able to recognize it. For refund matters, I suggest contacting our customer service team for further assistance. https://t.ly/6m_I1. Thank you for your understanding and have a nice day.
Mohammed H AlHeraiz
March 20, 2024
I have been using this app since 2022, and now I have checked out the 2024 update, I'm disappointed, to say the least, specifically in the MY REFUND section, it have many things wrong with it, for example have I done several tax refunds in at least 4 countries, in the VIEW COMPLETED REFUNDS section all my refunds are out of order, newest to oldest is best, when you travel a lot and have many tax refunds you need such section to be organized to be able to follow up the refunds in a clear way.....
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Rasha El Rawy
January 30, 2024
They are using games to get out of paying with cash as they want a credit card refund. At the airport one invoice from around 13 invoices they gave me 3.5 euros however I got a mail and an app notification about the same invoice with 13-euros refund.
7 people found this review helpful
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What's new

Introducing a New Global Blue Experience
We've elevated our look; you can now expect vibrancy and clarity at every step of your Tax Free shopping journey - from our website and app to our refund offices and what you see in stores.

Stay up to date and explore a new Global Blue.